A simple, and effective way to manage your cases

Received a notice about an unpaid balance?

With myFinView, you can see exactly what's going on and take care of it easily. Use it on any device, anytime, anywhere. It's your handy helper for sorting out what you owe.

Ready to take control? Download the app to get started.

FinView Knowledge Base

Getting started is easy!

Register your account, and then enjoy all the features that can help you to resolve your case.


Get instant access to your case details with a quick and easy registration process.

Follow our guide to get started and take control today.

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Pay now

Want to directly pay? It's a breeze with the MyFinView app. Check out our quick guide to securely process your payments in just a few clicks.

Want to directly pay? It's a breeze with the MyFinView app. Check out our quick guide to securely process your payments in just a few clicks.

Quick guide >

Forgot your password? No worries! With myFinView, resetting your password is quick and straightforward. Follow our guide to get back on track.

Quick guide >

Need to reach out? Get in touch with your support team anytime, right from the app. Follow our guide to see the different channels available to you.

Quick guide >

Accessible Anywhere, On Any Device

Prefer not to download an app? No worries! You can access your case directly online from any device. Whether you're on a computer, tablet, or mobile phone, myFinView is just a click away.

FinView Multi Device Access

Your Case, On the Go!

Are you ready to resolve your case? Download myFinView for iOS or Android today — it's free.


Download our app for Android now.

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Download our app for Apple now.

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Frequently Asked Questions

Have questions on how to use myFinView? We’ve answers. Checkout our FAQ's which is designed to make your life that little bit easier. Need extra support? Contact the company who is managing your case.

How can I pay some of the debt?

Ease your financial burden by making a partial payment towards your outstanding balance with myFinView. Simply log in, hit the 'Pay some of it' button, choose your preferred payment method and follow the instructions. Click here for a step-by-step guide.

Where can I find my case owner number?

Your case owner number is a unique identifier provided by the agency that contacted you about your case. It's essentially your key to register and gain access to your case details on myFinView. Once registered, you can easily find your case owner number within the 'Case Details' section anytime.


This number is crucial as it ensures secure and personalised access to your case.


Get in touch with the agency who contacted you if you cannot locate your unique number.

I changed my phone, how can I get a new code?

To change your mobile number in myFinView, you need to contact your agency's support team. They'll reset your account's two-factor authentication. After this, when you next log into myFinView, you'll be prompted to enter a new mobile number. A new security code will be sent to your new number for verification, and then you're all set with your updated mobile number!

How can I change my email address?

Need to update the email linked to your myFinView account? It's as easy as a few taps! Simply navigate to the data page and update your email in 'Your case access information'. Remember, your new email will be the one you'll use to log into myFinView. Learn more about this process in our guide here.

How can I see the details of my case?

With myFinView, it's easy to keep tabs on your case. Log in to your account, select your case from the home page, and voila! You're instantly presented with all the details - from the status to the financial breakdown. And if you're ready to take action, options to pay or request a payment plan are right there too. Click the link for a step-by-step guide.

My access is blocked, how can I reactivate my account?

If your myFinView account is blocked, don't worry, simply reach out to the agency's support team. They will reactivate your account. For security reasons, you'll be asked to set a new password.

How can I get support?